Frequently Asked Questions
Got questions? We've got answers. Find information about bookings, amenities, policies, and everything you need to know about PAZO apartments.
What are your check-in and check-out times?
Check-in starts from 3:00 PM. Check-out is at 12:00 PM. Late check-outs beyond the stipulated time may attract prorated deductions from the caution fee. Early check-in can be arranged based on availability.
Are utilities included in the price?
Yes! All rates include 24/7 electricity, high-speed Wi-Fi, water, and waste management. These are core to our service promise.
Can I book for daily, weekly, or monthly stays?
Absolutely! We offer flexible booking options: daily, weekly, and monthly stays. Monthly stays typically come with better rates. Use our booking system or contact us for customized pricing.
Is housekeeping included?
Standard housekeeping is available on request. We offer options ranging from room cleaning to full laundry services. Contact us for pricing and scheduling.
How secure is the apartment?
Security is our top priority! We have 24/7 security guards, CCTV surveillance, secure access points, and professional monitoring. Your safety and peace of mind are guaranteed.
Can I cancel or modify my booking?
Yes, you can modify or cancel bookings based on our cancellation policy. For details, check our booking terms or contact us directly via WhatsApp.
Is Wi-Fi reliable for video calls and remote work?
Yes, we offer high-speed fiber Wi-Fi with excellent connectivity. It's perfect for remote work, video conferencing, and streaming. You'll have consistent, reliable internet throughout your stay.
What is included in the kitchen facilities?
Our fully equipped kitchens include a refrigerator, stove, microwave, dining utensils, cookware, and basic food items. Perfect for self-catering or simple meal preparation.
Can I bring guests?
Yes! Our spacious apartments and sit-out terrace are perfect for entertaining.
How do I book?
You can book through multiple channels: WhatsApp Business for direct communication, Airbnb for global reach, or Booking.com. Each platform offers secure payment and booking confirmation.